FAQ

Answers to the questions we hear most often

What is the maximum occupancy for The Ultimate Skybox?

Reception Style – 200 Guests (On Season) & 160 Guests (Off Season)

 Seated Dinner:

  • (November – May) - 90 with a dance floor and 110 without
  • (June – October) - 144 with a dance floor and 156 without.

What are the allotted rental hours for the venue? Does this include set-up and break down?

The room rental rate includes 5 hours. A 6th hour can be purchased. The longest an event can occur is 6 hours and the latest an event can go is 12:00am.

Monday – Friday set up can occur as early as 3pm or 3 hours prior to the event start time. Additional set up hours can be purchased for $250 per hour.

Break Down: The vendors must arrive at the end of the event and 1 hour is given for break down.

Will the AC be on during this time?

Yes.  The venue’s thermostat is always set at 72 degrees. If the nanawall doors are open, the air conditioner or heater will adjust accordingly.

Is user responsible for set-up and clean up?

The Ultimate Skybox staff comes in for set-up prior to the event, to make sure the room is in perfect condition. Included in the room rental fee is a cleaning crew.

Do we have to use the Ultimate Skybox’s preferred catering list?

Yes, there are 14 highly recommended caterers on our preferred list. They all have a $1 million insurance policy on file with Diamond View Tower and have been trained to work in the building.

Can we bring in our own vendors?

Yes, you can use any other type of vendor that is not on the buildings list except for the catering, bar catering and rental companies. The only requirement is they must be a professional company that has a business license and business insurance.

Regarding a florist please know that you must hire a professional florist to set up and break down all floral items that are brought into the space. All florists must show up at the end of the event to break down and remove all floral and décor rentals from the property. If this is not done, and the on-site coordinator or cleaning company removes any floral or décor, $500 will be deducted from your damage deposit.

Can you recommend vendors?

Yes, our company Creative Affairs has working in the industry for over 6 years and has built relationships with multiple vendor types. Once signing the contract we will refer vendors within your budget.

Can we bring in our own beverages?

Yes, you can bring in ALL of your own beverages. The only requirement is that you hire a bartender through one of the caterers or bar catering companies on the preferred list, due to licensing requirements. There are NO corkage fees.

*PLEASE NOTE: WE DO NOT ALLOW SHOTS OR KEGS.

Am I required to put down a deposit on the room? Is my deposit refundable?

Yes. A room rental fee is due at the time the contract is executed. In addition to the room rental fee required to secure the room, you will also be required to put down a $1,000 damage deposit.   The security deposit is not refundable.  The room rental fee is fully refundable provided no damage has been caused to the venue.

Is there a cake-cutting fee?

No.

Can you guarantee the room in our contract?

Yes, once the contract is signed and deposit turned in, the room is all yours!

Will you be able to help us with the floor plan?

Yes. One of our consultants will sit down with you and prepare the floor plan.

Can we visit before our event?

Of course, you can come down to see a set up. You just have to make an appointment with us.

Is smoking allowed on the patio?

Smoking of is not allowed on the patio on the 15th floor. If your guests wish to smoke, they must go downstairs in front of the building.

Are children allowed in the facilities?

Yes, children of all ages are welcome. If you want a night without the children you can get a local nearby hotel room and have a babysitter with all of the kids at the hotel.

Are there screens available? Can a laptop be hooked up to your system?

Yes, there are 3 - 50" flat screen monitors in the main room and 1 - 9"x12" drop down screen with a built in projector that a DVD or laptop can be played on. There are also 2 - 42" flat screens in the bar area, but they only have cable access.

Are there any insurance requirements?

Yes, as part of the room rental we order a $1 million dollar day of insurance policy in whomever’s name is on the contract. The policy protects you the client, your guests and the property, from any damage that could occur during or after your event. *Pricing is subject to change for events that are booked during the holidays.

Are there any rules regarding candles?

Candles are allowed just so they meet CA fire regulations. You MUST be able to set a piece of paper over the top of the candle holder for 5 seconds with out it catching fire. When the candle is lit the flame must be 1" below the glass rim of the candle holder.

Is an event/wedding coordinator included or is that an extra cost?

An on-site day of coordinator is included in the price of the event. There is NO extra charge for this service. If you wish to have a more hands on coordinator you can chose our Creative Expressions package which allows you to start working with your coordinator the moment the contract is signed.

Are there any other events happening at the venue during our event?

No, the Ultimate Skybox is the only venue on-site and is only rented out for one event at a time per day.

Can we have live music and how late can we play music?

12:00am is the latest the event can go. Yes, you can have live music or a DJ.

Do we have to pay labor fees, taxes or service charges on the venue?

No! There is one flat room rental.

Are vendors required to have insurance?

All vendors must provide liability insurance to the venue 60 days prior to event start date. Please provide each vendor contract to Creative Affairs staff once they have been booked. Creative Affairs will contact each vendor to obtain their insurance for the building.

Can you pay the room rental with a credit card?

Cruzan only accepts checks or cashiers checks for payments.
The check must be made payable to: DiamondView Tower CM-CG, LLC

Is there a place in Diamond View Tower where the bride and groom can get ready?

There is not a location in the building to get ready. Most clients will rent a room in a near by hotel to get ready at then come over right as the event is starting. If you need a room block for your guests or just a hotel room for you, please let us know. We have a hotel RFP you can fill out and they can bid out all the hotels in the area.

What are the rules for Children / Young Adult Events?

We do require 1 adult per 10 young adults. On site staff is not responsible for the actions or safety of the guests. The client must work with an event coordinator and that event coordinators team must be present during the event to set up, orchestrate, supervise and break down the event.

Are drones allowed?

The Ultimate Skybox is located on the 15th floor over a very populated area. Due to liability any use of drones is strictly prohibited.

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